Human Resource & Administration

Human Resource Manager

About Action for Africa
Action in Africa (AIA) is a community-based organization whose mission is to advance the social,
personal, and economic, development of children, youth, and adults in Uganda through greater access to
education and other life-changing resources
AIA operates a thriving community center that serves over 300+ women, men, and children daily through
the following programs:
● Primary School Partnership Program
● Women to Women Program
● Special Needs Program
● Secondary and University Scholarships
● Internship and Fellowship Program
● After School Program
● Medical Outreach
● ICT Training
● Community Library
● Adult English Classes


The HR Manager role is crucial in ensuring the optimal performance of AIA personnel in Uganda, with a
focus on recruitment, benefits and compensation management, performance evaluation, and employee
well-being. The ideal candidate should possess a strong understanding of Ugandan employment
practices and culture, adapting HR strategies to meet the unique needs of the organization’s growth. AIA
is actively seeking a motivated and purpose-driven individual to contribute to taking their team to the next
level.


RESPONSIBILITIES
● Recruiting and onboarding
● Collaborate closely with hiring managers to understand AIA’s staffing needs and establish a
recruitment plan for attracting and retaining top talent
● Lead recruitment process including drafting job descriptions, advertising openings, screening
candidates, conducting interviews and extending offer letters
● Perform reference and background checks for new hires as well as verification of transcripts,
employment history and any relevant certifications
● Draft and negotiate contracts and salaries
● Organize and conduct onboarding of new employees and volunteers through training sessions,
orientations, and the distribution of policies and informative materials.

Performance Evaluations and Management
● Develop workplace protocols and policies that ensure strong employee performance
● In collaboration with the executive team, develop and manage employee evaluation systems,
including KPI tracking and performance appraisals
● Monitor employees during their probation period; liaise with hiring managers regarding
confirmation of employment or extension/termination of the probation period
● Manage and document any issues with individual employee performance in accordance with
AIA’s HR policy
● Assist managers and the Country Director in developing performance improvement plans and
provide guidance on the progressive disciplinary process if and when necessary
Learning and Development
● Identify individual and group needs for employee training programs to enhance/reinforce
employee skills and knowledge
● Coordinate and/or facilitate staff professional development workshops
Benefits and Compensation
● Collaborate with the executive team to ensure a fair and equitable compensation framework
through the use of salary bands; assist in payroll projections for purposes of long-term
budgeting
● In collaboration with the executive team, fine tune AIA’s system for determining performance
based bonuses and cost of living adjustments
● Oversee the Staff Professional Development Scholarship Program including applications,
approvals, and disbursements of funds.
● Track and approve staff medical reimbursements; research alternative options for coverage
such as medical insurance
● Record and monitor all staff time-off requests including holiday, compassionate,
maternity/paternity and sick leave.
Compliance
● Develop and implement HR policies to ensure that AIA adheres to all Ugandan labor laws and
government regulations
● Ensure that all AIA policies are regularly updated, reviewed and re-signed by staff
● Keep abreast of changing employment and compensation regulations; ensure that all AIA
facilitators and contractors are operating under the appropriate contract type and
compensation structure
● Respond to any anonymous whistleblower complaints in a confidential and timely manner
Employee Well-Being
● Reinforce AIA’s values by promoting a workplace that embraces diversity, integrity,
accountability, teamwork and creativity
● Support staff by promoting a safe and confidential open-door policy
● Provide coaching and guidance to employees and managers on HR-related issues, including
performance management and employee relations
● Develop employee recognition programs to increase motivation and morale
● Introduce workplace policies and communication channels that address employees’ concerns
and complaints, such as discrimination and harassment issues
● Help organize and facilitate employee retreats and team building activities
● Support the Community Engagement Manager in organizing celebrations and events

Employee Records & Data Management
● Ensure timely and accurate entry of employee data in AIA’s employee biodata database
● Ensure that all employee files, contracts, job descriptions and salary changes are kept
organized and up to date on Google Drive.
● Ensure that employee personal data is kept secure and in a transparent and fair manner in
compliance with Ugandan law
Any other roles as may be reasonably assigned from time to time.


REQUIREMENTS
● Bachelor’s degree in Human Resource Management, Business Administration or a related field
● Minimum of 5 years of experience working in a professional setting in HR management,
business administration or operations; supervisory experience and nonprofit experience highly
preferred
● Strong knowledge of Ugandan employment laws and regulations
● Experience in recruitment and talent acquisition
● Ability to multitask, prioritize effectively, and adhere to multiple deadlines
● Strong communication skills and high degree of emotional intelligence
● High level of professionalism, integrity, and ability to maintain confidentiality on sensitive matters
● Excellent computer skills, including G-Suite (Google Drive/Sheets/Docs/Gmail), as well as a
willingness to learn and embrace new technologies
● Written and spoken fluency in English; working proficiency in Luganda


REPORTING:
The Human Resource Manager will report directly to the Country Director.